Monica Perez Jolles

Assistant Professor
Contact Information
Phone213.821.6706
E-mail
Department of Study 
Social Change and Innovation
Research Interest 
Organization/Workplace
Social Development/Policy
Behavioral Patient-Centered Care
Health Disparities
Education 
PhD, The University of North Carolina at Chapel Hill, 2014
MA, North Carolina Central University, 2002
BA, Santo Tomas University, 1996

MÓNICA PÉREZ JOLLES who holds a research fellow affiliation with the Cecil G. Sheps Center for Health Services Research at the University of North Carolina at Chapel Hill, joined the USC Suzanne Dworak-Peck School of Social Work in 2016. Her research examines access to patient-centered coordinated care in underserved communities and the use of technology to increase the capacity of health and human service agencies to implement and sustain evidence-based practices. She also studies medical home membership and health care utilization by risk level among children with chronic conditions such as obesity, psychiatric disorders and/or developmental disabilities.  

Prior to joining USC, Pérez Jolles completed a National Research Service Award postdoctoral fellowship in health services research at the University of North Carolina at Chapel Hill, after earning her doctorate in health policy and management. Pérez Jolles, who pursues her research agenda from a community-based participatory research approach, currently serves as co-investigator on a Patient-Centered Outcomes Research Institute (PCORI)-funded project to increase the ability of Latino parents to seek help for their children with mental health needs. Perez Jolles is also a co-principal investigator of a two-year PCORI award to develop a toolkit that helps behavioral health providers serving Latino patients engage in patient-centered outcomes research.

Awards and Distinction
Research fellow affiliation, Cecil G. Sheps Center for Health Services Research, The University of North Carolina at Chapel Hill (2016-2021)
Elected Secretary, Mental Health Section, American Public Health Association (2015-2017)
Post-doctoral National Research Services Award Training Fellowship in Health Services Research, Agency for Healthcare Research and Quality (2014-2016)
Pre-doctoral National Research Services Award Training Fellowship in Health Services Research, Agency for Healthcare Research and Quality (2013-2014)
Future Faculty Fellowship, Center for Faculty Excellence, The University of North Carolina at Chapel Hill (2013)
Summer Research Institute – Competitive Selection, National Data Archive on Child Abuse and Neglect, Cornell University (2011)
More awards
Selected Publications

Pérez Jolles, M. & Wells, R. (in press). Does caregiver participation in decision making within child welfare agencies influence children’s health service use? Child: Care, Health and Development.  

Pérez Jolles, M., McBeath, B., Carnochan, S. & Austin, M. J. (in press). Drivers of management innovation in public human service organizations. Human Service Organizations

Pérez Jolles, M., Flick, J., Wells, R. & Chuang, E. (2016). Caregiver involvement in behavioral health services in the context of child welfare service referrals: A qualitative study. Child & Family Social Work. http://dx.doi.org/10.1111/cfs.12279

Pérez Jolles, M., Haynes-Maslow, L., Roberts, M.C. & Dusetzina, S.B. (2015). Mental health service use for adult patients with co-occurring depression and physical chronic health care needs, 2007-2010. Medical Care53(8), 708-712.